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Assegurar a satisfação dos clientes e a sua fidelização.
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Garantir a prestação de um serviço especializado, adequado às necessidades específicas de cada cliente e ao menor custo possível.
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Garantir um total cumprimento dos requisitos do cliente bem como dos legais, estatutários e regulamentares.
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Apostar na melhoria contínua da qualidade dos serviços prestados, dos nossos produtos e operações internas.
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Manter uma cultura de excelência da qualidade com o desenvolvimento permanente do sistema de gestão da qualidade.
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Consciencializar e interiorizar o empenho, a dedicação e o profissionalismo como meios fundamentais para o desenvolvimento da organização.
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Promover a formação contínua dos colaboradores.
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Procurar obter dos fornecedores e outros parceiros mais-valias para o desempenho, controlando a qualidade técnica dos seus produtos e serviços e respetivos os prazos de entrega.
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Ensure customer satisfaction and loyalty.
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Ensure the provision of a specialized service, adapted to the specific needs of each client and at the lowest possible cost.
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Ensure full compliance with customer requirements as well as legal, statutory and regulatory requirements.
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Betting on the continuous improvement of the quality of services provided, our products and internal operations.
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Maintain a culture of quality excellence with the permanent development of the quality management system.
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Conscientialize and internalize the commitment, dedication and professionalism as fundamental means for the development of the organization.
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Promote continuous training of employees.
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Seek to obtain from the suppliers and other partners value-added for the performance, controlling the technical quality of their products and services and their deadlines.
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Ensure customer satisfaction and loyalty.
-
Ensure the provision of a specialized service, adapted to the specific needs of each client and at the lowest possible cost.
-
Ensure full compliance with customer requirements as well as legal, statutory and regulatory requirements.
-
Betting on the continuous improvement of the quality of services provided, our products and internal operations.
-
Maintain a culture of quality excellence with the permanent development of the quality management system.
-
Conscientialize and internalize the commitment, dedication and professionalism as fundamental means for the development of the organization.
-
Promote continuous training of employees.
-
Seek to obtain from the suppliers and other partners value-added for the performance, controlling the technical quality of their products and services and their deadlines.